How long do I need to wait before my extension is approved and listed?

Australian Extensions Collection (AEC) is run by Australian Quality Solutions Group who contribute their time and effort to manage the collection. Because of this, the approval time is largely based on the worker's availability. Anywhere between 7-14 days is a reasonable time to wait before your extension is looked in to.

Why was my extension rejected?

Some of the common reasons extensions are rejected:

• extension cannot be downloaded or found on the site.
• extension does not install correctly.
• extension is not compatible with Joomla! 1.5.x.

How can I help to speed up my extension's approval time?

There are several ways you can help the extension submission process go faster and smoother. You can help to speed up the approval process by making sure your extension:

• is compatible with Joomla! 1.5.x.
• has valid links.
• is installable on Joomla! 1.5 unless your submission is submitted under Tools category.
• is downloadable by front-end/public/guest user.
• is installable without any errors.

Can I submit Joomla! 1.0 compatible extensions?

No, Joomla! 1.0 ONLY extensions will not be accepted. However, it is perfectly OK if your extension is compatible with Joomla! 1.0 and Joomla! 1.5.

Reviews

Why was my review of an extension rejected, removed and/or edited?

The following are some reasons why your review may have been rejected, removed or edited:

• Spam and/or self-promotion.
• Feature requests - Send feature requests to the developer.
• Support requests - Send support requests to the developer.
• Bug reports - Send bug reports to the developer.
• Your review does not show that you used the extension.
• Not a review of the extension.
• Putting some type of code - The review section doesn't like code languages.
• Commercial disputes - Report the extension instead.
• Complaints about licences, download policies, and version compatibility.

I submitted a review recently but it is not showing up yet, why?

All reviews have to be manually approved, and some submissions will be considered controversial and therefore gets a comment and awaits a second opinion from another editor.

How can I change or delete a review that I submitted earlier?

Please use the ‘Report this review’ button next to the review, and explain what changes you would like to add or if you wish to have the review removed in order to submit a new and updated review. By using the ‘Report this review’ we will be able to see that the request is made by the same user who originally created the review.

How can I as a developer get in contact with this particular reviewer?

You can´t. The identity of AEC users will never be revealed without their permission. What we can do is to invite a user to contact developer when developer wants to help out with an issue raised in reviews. Developer should then provide us with contact details, and then we will provide this information to the user.

Categorisation

Can I suggest some changes to categorisation?

Categories in the AEC are constantly changing to cope with the increasing amount of extensions. We attempt to provide a good category to fit all extensions. If you feel that an extension deserves to be in another existing or new category, please use the "Report This" button and let us know about your suggestion. You can also post your feedback to our forum.

Which category should I publish my extension under?

If you are unsure where to publish your extension, a good starting point would be to look at other related extensions and find where they are listed.

Can I submit multiple listings at different categories for the same extension?

No. You are allowed to list your extension once in a category in the AEC.

Can I have my extensions listed under different categories?

No. Extensions can only be listed in one category only.

What should I do if my extension is suitable to be listed under multiple categories?

We suggest that you use the Description field in your extension listing to communicate the suitability of your extension in other areas.

Directory

When will an extension be considered ‘Popular’?

An extension will be shown as ‘Hot’ when it has an average of 150 views or more per day.

For how long is the tag ‘Just Added’ used?

An extension will be tagged as ‘Just Added’ for 14 days from the days it is approved and published.

What is the calculation for an extension to be ‘Top Rated’?

An extension has to have at least 10 votes to be eligible to be listed as Top Rated Extension. Top Rated extensions are ordered by the average rating given by users.

What is the calculation for an extension to be ‘Most Popular’?

These are the extensions with the highest view of all time.

How is ‘Most Reviewed’ list calculated?

These are the extensions with the highest number of reviews.

When is an extension listed in ‘Recently Updated’ page?

Extensions will be listed here when they are updated with a new version number.

What component is used to manage the Australian Extensions Collection?

The directory component used the Australian Extensions Collection is Mosets Tree by a company called Mosets.